Get hold of me
The fastest thing is to ring. If you cannot talk, or you are not sure how to describe the door, send me a photo instead.
A photo of the door, the handle and the lock tells me more than most descriptions do, and it means I can give you a price that is actually right.
What to have ready
- The address, or at least the area, so I know how far I am coming
- What sort of door it is, uPVC, composite, or wooden
- What has actually happened, in your own words
- Whether you are locked out right now or this can wait until tomorrow
You do not need to know the technical names for anything. That is my job.
Letting agents, landlords and care providers
If you need paperwork before you can let me on site, just ask. I will send my DBS certificate, my public liability insurance and my training certificates to whoever needs them. That is a normal thing to be asked for and I would rather you checked.
Worth knowing if your policy specifies one: a Basic DBS is what I hold, and it is what any locksmith can hold. Locksmithing is not on the list of roles eligible for an Enhanced check, so nobody in this trade can produce one.
Where I am
I am based in Sheffield and I cover Sheffield, Rotherham, Doncaster, Barnsley, Worksop, Chesterfield. Here is the detail on each area.